Shipping & Returns
Shipping & Returns
Shipping
Processing Time
We carefully pick, pack, and quality-check every order. Please allow 1–2 business days for processing before shipment.
| Service | Transit Time | Order Weight | Rate |
|---|---|---|---|
| Economy (5–8 business days) | 5–8 business days | Orders $50+ | Free |
| 0 – 5 lb | $4.90 | ||
| 5 – 70 lb | $19.90 | ||
| Standard (3–4 business days) | 3–4 business days | 0 – 1 lb | $6.90 |
| 1 – 5 lb | $9.90 |
Free Economy Shipping automatically applies at checkout for orders of $50 or more.
Economy rates apply to all weights, but orders ≥ $50 ship free.
Standard shipping offers faster transit at a flat, weight-based rate.
International Shipping
We ship worldwide! International rates and delivery times vary by destination and are calculated at checkout. Please note:
Duties & Taxes: Customers are responsible for any import fees, duties, or taxes levied by their country.
Transit Estimates: International shipments typically arrive in 10–21 business days, depending on the carrier and customs clearance.
Order Tracking
Once your order ships, you’ll receive an email with a tracking number so you can follow your glow every step of the way.
Returns & Exchanges
30-Day Happiness Guarantee
If you’re not head-over-heels for your Glowessy products, you have 30 days from delivery to request a return or exchange.
How to Initiate
Visit our Returns Portal (link in footer) or email info@shopglowessy.com with your order number and reason.
We’ll send you a pre-paid return label for U.S. orders. International returns may require you to cover postage.
Drop off at the designated carrier and ship it back within 7 days.
Conditions
Items must be in new, unworn, unwashed, and unused condition with original tags/packaging.
Beauty items must be unopened or factory-sealed for hygiene reasons.
Refunds & Store Credit
Once we receive your return, please allow 3–5 business days for inspection.
Refunds are issued to your original payment method; store credit is available on request.
Exchanges: We’ll ship your new item free of charge once your return is approved (subject to stock availability).
Sale & Clearance Items
Final sale; not eligible for return or exchange unless defective.
Need Help?
Our Customer Care team is here for you!
Email: info@shopglowessy.com
FAQ: Check our Shipping & Returns section in the footer for quick answers.
We aim to reply within 24 hours Monday–Friday.
Thank you for shopping with Glowessy—where every order is All in One Glow!